Privacy Policy

Last Updated: 24/03/2025

Welcome to Mulika Africa Solar Ltd. (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://www.mulika-africa.com.

1. Information We Collect

We collect personal data to provide and improve our services. The data we collect includes:

a) Information You Provide to Us

  • Contact Information: Name, email address, phone number, and postal address (if provided).

  • Payment Details: When purchasing our products or services, we collect billing details (processed securely via third-party payment providers).

  • Inquiries & Communications: Messages sent via our contact forms, emails, or customer support.

b) Information Collected Automatically

When you visit our website, we may automatically collect:

  • Cookies & Tracking Data: IP address, browser type, time spent on pages, and referring sites. (See our Cookie Policy for details.)

  • Device Information: The type of device you use to access our website.

2. How We Use Your Information

We use your data for the following purposes:

  • To provide and improve our services.

  • To process payments and transactions securely.

  • To respond to your inquiries and provide customer support.

  • To send updates, promotions, or newsletters (only if you have opted in).

  • To comply with legal obligations.

3. How We Share Your Data

We do not sell, rent, or trade your personal data. However, we may share it with:

  • Service Providers: Third-party vendors (e.g., payment processors, hosting services) that help us operate our website.

  • Legal Authorities: If required by law or to protect our legal rights.

4. Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have rights over your personal data:

  • Access & Correction: You can request a copy of your data and ask for corrections.

  • Deletion: You may request the deletion of your personal data.

  • Objection & Restriction: You can object to how we process your data or request limited processing.

  • Data Portability: You can request to transfer your data to another provider.

To exercise these rights, contact us at [Insert Contact Email].

5. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can manage cookie settings in your browser. Read our Cookie Policy for details.

6. Data Security

We take data security seriously and use encryption, secure servers, and access controls to protect your data. However, no method is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Mulika Africa Solar Ltd.
P.O. BOX 57156-00200, Nairobi, Kenya
Email: info@mulika-africa.com
Phone: +254 736 222621.